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Project Report

Common Telehealth Challenges and Solutions: Lessons Learned from Behavioral Health Providers

Date Modified:
2025-07-17 20:00:54Z
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One of the recommendations from this study was to provide assistance to telehealth providers, and this document summarizes and synthesizes telehealth-related lessons learned as shared by behavioral health providers in Minnesota.

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In 2021 and 2022, Minnesota Department of Human Services and Wilder Research conducted a legislatively mandated study of telehealth utilization and perceptions among enrollees in Minnesota’s Medical Assistance (MA) program. The study involved surveys, interviews, and focus groups with MA enrollees and interviews with providers.

Watch a recording of a webinar on the results of the telehealth study (available on YouTube).

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