Our service offerings are rooted in data and real-world insights.

Wilder Research provides the tools and the insights you need to make well-grounded, effective decisions.

Wilder walks alongside families throughout their journey—providing care, connection, and support along the way.

Advocating for systemic equity and opportunities for all Minnesotans.

Together, we create pathways to well-being, opportunity, and a stronger community for all.

Wilder has worked alongside communities to break down barriers and create pathways to lasting change.

Telehealth

Get the mental health support you need—anytime, anywhere—with our telehealth services.

More About Telehealth

Many of our mental health services are accessible through telehealth (real-time video teleconferencing) capabilities from the comfort of your own home:

Please note that intake appointments are preferred in person.

How does Telehealth Work?

Telehealth appointments are conducted by secure video conference. Our staff will work with you to set up telehealth appointments in a way that is comfortable and convenient for you.

Access our virtual Clinic at wilder.doxy.me  Type in “Front Office” to speak with a member of our front desk team.

What you'll see when you access our virtual clinic — just enter ‘Front Office’ to get started.

Please note that intake or first appointments are typically in person.  No appointments are needed for intakes – you can simply welcome to the clinic during walk-in hours. If you prefer your first appointment to be virtual, contact us at 651-280-2310.

Telehealth Requirements

Telehealth Requirements: 

  • Computer or smart device (desktop, laptop, smart phone or tablet)
  • Internet connection (home internet service provider or wireless data service)

If you do not have access to these devices, we may be able to provide you with a loaner device (limited quantities).

Low cost Technology Resources:

Discounted Low-Cost New/Refurbished Computers and Devices

  • EveryoneOn.org: Great resource to assist with getting equipment, internet service, and government provided programs.
  • Human I-T: Assists with getting people obtaining computing devices and internet connectivity.
  • PCs For People: Provides discounted refurbish computers.
  • The On It Foundation: Provides free computers to low income families with students K-12 that receives free or reduced school lunch.
  • Computers With Causes: Provides free computers to approved applicants.

FCC Lifeline Program 
Provides eligible household monthly discount for internet connectivity of $9.25 per month.

For more information visit: www.lifelinesupport.org/

Ramsey Connected
Built on the belief that internet access is a basic need, Ramsey Connected is an initiative designed to ensure all Ramsey County residents have access to low-cost internet and computers and the skills to use them.

Frequently Asked Questions

What is Telehealth?

“Telehealth” refers to healthcare that is provided by video rather than in person. If you have ever called your doctor or a nurse line with questions about your health, you have used telehealth.

During the COVID-19 pandemic, many providers like Wilder are expanding telehealth options to continue serving people who need mental health and addiction support but cannot be seen in person.

Do I need a Computer to Access Telehealth?

You will need either a computer or a smart device to receive telehealth services. Please call us at 651-280-2310 and our staff will help you navigate any questions related to telehealth appointments.

Is Telehealth Secure?

Wilder’s telehealth services meet the Minnesota Department of Human Services standards for patient privacy and information security. Our technology and records systems are designed to protect your private health information.

Is Telehealth Covered by Insurance?

Wilder accepts MA (Medical Assistance), MNCare, Medicare, most health insurances and private pay for telehealth services. Many insurance providers cover telehealth as an option for receiving mental health support. Please check with your insurance provider with any questions about your coverage.

Where Should I Be When I'm Receiving Telehealth Services?

It is recommended that you are at a private secure area where you have good wireless service.  If you are not able to be at a private setting, we recommend that you use a headset connected to your device.

If you have questions about telehealth or our mental health services, contact us at 651-280-2310.

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