2023
One of the recommendations from this study was to provide assistance to telehealth providers, and this document summarizes and synthesizes telehealth-related lessons learned as shared by behavioral health providers in Minnesota.
In 2021 and 2022, Minnesota Department of Human Services and Wilder Research conducted a legislatively mandated study of telehealth utilization and perceptions among enrollees in Minnesota’s Medical Assistance (MA) program. The study involved surveys, interviews, and focus groups with MA enrollees and interviews with providers.
Watch a recording of a webinar on the results of the telehealth study (available on YouTube).
One of the recommendations from this study was to provide assistance to telehealth providers, and this document summarizes and synthesizes telehealth-related lessons learned as shared by behavioral health providers in Minnesota.
This databook includes results for all study questions.
Spanish language version of the executive summary of study findings.
Somali language version of the executive summary of study findings.
Hmong language version of the executive summary of study findings.
This executive summary presents highlights of study findings.
This summary includes key findings relevant to providers.
This summary synthesizes the findings most relevant for policymakers.
This report captures the findings from the telehealth study to inform policy and practice pertaining to telehealth for MHCP enrollees in Minnesota.
To inform the design and development of the study, we reviewed existing information sources about telehealth in Minnesota, as well as peer-reviewed academic literature. This summary provides an overview of relevant findings across four categories: access to care, quality of care, health outcomes, and client satisfaction.
Turn data into action. Our experts collaborate with you to evaluate programs, inform decisions, and drive lasting impact. Let’s work together to create stronger communities through meaningful insights. Contact us today to start a conversation that makes a difference.
© 2025 Wilder Foundation
items marked with an * are required
