Get Better at Conflict Resolution: Cross-Cultural Communication Series Workshop 2
Improve your ability to effectively resolve conflicts and remain engaged in dialogue using cultural cues and diverse perspectives.
Date & Time:
- Friday, March 6, 2020 | 8:30a.m.-11:30a.m. | Wilder Center Auditorium A & B
Location: Wilder Center (see map below)
Cost: $65-$75 (includes light breakfast and the completion of the Intercultural Conflict Styles Inventory (ICS®) assessment)
About "Get Better at Conflict Resolution: Cross-Cultural Communication Series Workshop 2"
How do you begin resolving a conflict once you’ve had a disagreement or dispute with a team member? Misunderstandings may arise but can be avoided by acknowledging diverse backgrounds, perspectives and experiences that shape how we communicate and resolve conflicts. Using the Intercultural Conflict Styles Inventory (ICS®) model, a case study and group discussion, Wilder trainers Cardina Esparza and Nell Goepel will help you:
- Learn three ways of identifying, naming and framing conflicts
- Deepen your understanding of cultural patterns that differ in problem-solving
- Recognize and perceive situations and viewpoints from different mindsets
- Determine action steps and new strategies for beginning to resolve conflicts
- Gain a cross-cultural understanding of communication and conflict resolution
- Complete the Intercultural Conflict Styles Inventory (ICS®) assessment. *Please note: If you have taken the ICS assessment, please bring your results and guide to the workshop.
Attend this workshop series if you lead or work with multicultural and intergenerational teams or groups and are looking for strategies that:
- Help initiate conversations, remain flexible and get past disagreements.
- Improve group dynamics, inclusion and unity.
- Set communication and behavioral expectations when building a new team.
Past participants who completed the Cross-Cultural Communication series have been from:
School districts, nonprofit organizations, boards of directors, cross-organizational committees, government agencies, neighborhood councils and philanthropic initiatives