Discover Your Conflict Style: Cross-Cultural Communication Series Workshop 1


Discover why knowing your approach to communication and the impact of emotional expressions can help resolve conflicts.

Date & Time:

  • Friday, February 21, 2020 | 8:30 a.m. - 11:30 a.m.

*Workshops 2 (Get Better at Conflict Resolution) and 3 (Navigate Power Dynamics in Conflicts) are recommended for an in-depth training in conflict resolution with cross-cultural communication

Location: Wilder Center (see map below)

Cost: $65-$75 (includes light breakfast and the completion of the Intercultural Conflict Styles Inventory (ICS®) assessment)

Cross-Cultural Communication Series is part of Wilder's Diversity, Inclusion and Racial Equity Training and offered through the Wilder Center for Learning and Excellence™

About "Discover Your Conflict Style: Cross-Cultural Communication Series Workshop 1"

How you respond to disagreements matters when working in a diverse group or team. Emotions might be high, but understanding their impact and how you react to an individual’s expressions can help you resolve conflicts across cultural differences. Using the Intercultural Conflict Styles Inventory (ICS®) assessment tool, Wilder trainers Cardina Esparza and Nell Goepel will work with you to:

  • Learn about four forms of communication and your preferred approach to communication
  • Reflect on the perception of emotions and your reactions during disagreements
  • Gain a cross-cultural understanding of communication and conflict resolution
  • Complete the Intercultural Conflict Styles Inventory (ICS®) assessment. *Please note: If you have taken the ICS assessment, please bring your results and guide to the workshop.

Attend this workshop series if you lead or work with multicultural and intergenerational teams or groups and are looking for strategies that:

  • Help initiate conversations, remain flexible and get past disagreements.
  • Improve group dynamics, inclusion and unity.
  • Set communication and behavioral expectations when building a new team.

Past participants who completed the Cross-Cultural Communication series have been from:

School districts, nonprofit organizations, boards of directors, cross-organizational committees, government agencies, neighborhood councils and philanthropic initiatives


Presented By

Cardina Esparza
Program Manager, Wilder Center for Learning and Excellence™
Nell Goepel is the Program Manager of Youth Leadership Initiative, a Community Leadership Program at the Wilder Foundation
Senior Program Associate, Wilder Center for Learning & Excellence™

Get directions, parking, accessibility and more information

Getting to the Wilder Center:

  • Directions: Find Wilder Center on Google Maps (Exit 239B off of I-94 for Lexington Parkway)
  • Public Transportation: Metro Transit Green Line | Lexington Parkway Station | Bus Routes 16 and 83
  • Parking: Free in Wilder Center Parking Ramp (includes 5 levels, accessible parking on each level, elevator, stairs, ramps, bike racks and electric charging stations)
  • Accessibility: Wilder Center is fully accessible. Gold Standard in Leadership in Energy and Environmental Design (LEED) Green Building. Elevator, stairs and unisex bathrooms available.

Photographs and/or video will be taken at this workshop:

By taking part in this event at Wilder, you grant the organizers full rights to use any images or recordings for publicity, fundraising, or other purposes to achieve the group’s mission. If you do not wish to be photographed please inform Wilder staff.

Cross-Cultural Communication Series Questions:

Cardina Esparza | 651-280-2064 |

Training and Consulting Services Questions:

Houa Lor | 651-280-2207 |

This Diversity, Inclusion and Racial Equity Training series is offered through the Wilder Center for Learning and Excellence™ that provides educational training and consulting services that connect you to the decades of experience and community wisdom that we’ve generated from helping people and organizations develop new skills and ideas, address vital community issues and reach their full potential. We are practitioners grounded in research, learning from the community, and accelerating what works through continued education!