Our full-service, in-house data collection center is skilled at serving organizations dedicated to the health and well-being of people and communities.
Whether you need to collect data for a community needs assessment, conduct a client satisfaction survey, measure program outcomes, or use a mixed-method approach for a complex study, we can ensure you obtain reliable data in a cost-effective way.
We work to tailor services to best meet your specific needs and take a flexible approach to adapt to changing conditions. We are committed to providing service that is culturally competent and respectful of participants and communities. We take pride in our reputation for using ethical data collection practices. Strategies are implemented in every research project to protect participants’ identities and to ensure informed consent for participation. All data collection efforts are supported by vigorous quality assurance methods and procedures that meet or exceed the industry standards.
Our full range of data collection services includes designing and administering:
- Focus group recruitment, facilitation, and note taking
- Key informant interviews
- Self-administered surveys (mail and in-person)
- Web-based surveys
- Telephone interviewing
- Observations and assessments
- Project coordination, including processing forms and organizing data
- Interviews and focus groups in non-English languages including Hmong, Karen, Somali and Spanish
Survey Center Staff
Our professional research interviewers have rich backgrounds in a variety of fields including education, health care, and the social sciences. They are experienced in handling confidential information, sensitive topics, and diverse populations, and receive ongoing training in survey methods and interviewing skills. Multilingual interviewers ensure and facilitate the accurate collection of information from many populations.