Relevant, Practical, Cost-effective 

Our research and planning services include consultation and technical assistance, community assessments, social indicator analysis and benchmarking, demographic and social trend studies, and opinion surveys. We have specialized expertise in ROI (Return on Investment) studies that measure the cost and benefits of policies and programs. We also work with organizations to build capacity and to increase service effectiveness.

Whether you are a small neighborhood outreach program, a multi-year, multiple-method national initiative, or somewhere between, we can guide you through your entire evaluation process, or assist you on specific phases. Our knowledgeable staff will work to ensure you have a clear understanding of goals and expectations and  that you get the most useful results for your internal and external stakeholders. We can also help your organization to build evaluation capacity.

We work closely with our clients to report results in ways that best serve their stakeholders and audiences. Our reports are in easy-to-understand, clear language and often include graphics, dashboards, and maps to convey important information. We can plan or assist your organization with communicating results through presentations, media, events, and webinars.

From client satisfaction surveys to mixed-method approaches for a complex study, our full-service survey center can ensure you obtain reliable data in a cost-effective way. We offer a full-range of services from conducting focus groups to web-based surveys. We are committed to providing service that is culturally competent and respectful of participants and communities.