Chisago County First Contact Pilot Project

The First Contact Pilot Project, operated by the Central Minnesota Council on Aging, developed a service model to expand the role of the Senior LinkAge Line® and provide more seamless services to older adults. The final evaluation of Phase II of the project looked at the integration of Revation LinkLive™ software, the consumer experience, working relationships among service providers, the way in which providers share information, and the potential impact on consumer choice.

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Preliminary Findings from the Expansion of Revation LinkLive Communications Technology to Health Care ProvidersEvaluationJune 2012Greg Owen, Karen Ulstad, Christin Lindberg

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